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Frequently Asked Questions
We answered some of common questions people asked us frequently
Shipping ✹ Products ✹ Payments ✹ Returns & Exchange
Shipping
We ship our Products all over the world .
Orders typically ship within 5-8 business days
Estimated shipping times
USA : 18-28 Days
Europe: 2-4 weeks
North America: 2-4 weeks
Australia, New Zealand and Oceania: 2-4 weeks
Canada : 4-8weeks
Asia Pacific: 3-6 weeks
Latin America and the Caribbean: 3-6 weeks
North Africa and the Middle East: 2-6 weeks
We apolojised but express dilvery and rush order not accepted
All orders are available with the tracking number provided to most locations. If tracking is available for your location, it can be found in your shipment confirmation email.
Do you ship to my country?
We are shipping in almost 90+ countries. If your country is not available on checkout please write us at [email protected] and we will get back to you with best possible shipping options for your country.
What if I need to change my shipping address?
If your order is still in processing status please send us your Order Number and Correct Address at [email protected] from email ID you used while placing Order.
Will my items come in one package?
As Yes we ship Multiple Order once . However once your order is confirmed you can contact us about it.
Where will my order ship from?
All orders ship out of our shop in Sialkot-Pakistan, please understand shipping time to the east coast will be longer.
How do I care for my patch?
Hand embroidery is delicate in nature and should be treated with care. To promote longevity, I recommend hand or machine stitching patches to items that are not routinely laundered like a jean jacket or tote bag. Avoid washing and drying.
Gently spot clean or Dry Clean only.
Do you accept Custom order
Yes , We accept Customize order for More information Kindly request Quote
What if an item that is sold out?
We are Not accept Backorders and Mostly our item restock after 8weeks or you can contact us for hurray order , we can made for you without any extra fee
Do you Accept Paypal ?
Yes , Accept Paypal
Will you keep my credit card information on file?
NO. Not at all. We are using 2checkout checkout system which is one of safest ways for online purchases.
What is your returns policy?
We have a 14days return policy, which means you have 14days after receiving your item to request a return. Return Postage will be paid by buyer.
My order arrived damaged
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Can I cancel my order?
We always aim to make sure our customers love our products, but if you do need to cancel an order, we’re happy to help. Just email us directly at the contact now page. Cancellations are subject to the credit card fees charged to us.